Step 1: Navigating the BI Members dashboard
Log into Players 1st
Scroll to the Business Intelligence section on the homepage
Select Members
You will now see the high-level KPI tiles, including:
Number of Members
New Members
Churned Members
These tiles provide a quick overview of your member development.
Important: Adjust the Date Range First (Optional)
In the top right corner of the page, you will see the Date Range selector.
Select your preferred time period
The KPI tiles and all data will update automatically
This date filter is dynamic and applies across both the KPI overview and the detailed dashboard views.
Step 2: Open a KPI Dashboard
To explore a specific metric:
Click on any KPI tile (e.g. Number of Members, New Members, or Churned Members)
You will now enter the detailed analytics dashboard for that metric.
At the top, the KPI tiles are still visible. You can click between them at any time to switch views.
Step 3: Apply Filters
On the right-hand side, you will see the filter panel.
Available filters include:
Membership Type
Gender
Age
Handicap
Seniority
To apply filters:
Select one or multiple filter values
The dashboard updates automatically
You can combine multiple filters to analyze specific member segments.
Example:
Female members
Age 30–45
Handicap 10–20
Full membership type
All graphs and KPIs will reflect only the selected segment.
Step 4: Switch Between Development and Demographics
At the bottom of the dashboard, you will see two view options:
Development (default view)
Demographics
Development View
Shows how the selected KPI changes over time within your chosen date range.
Demographics View
Click Demographics to see the distribution of the selected KPI across member groups.
Reset Filters
To return to the full overview:
Clear selected filters in the right-hand panel
Or adjust the date range back to your preferred default