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Manage my subscriptions (sign-up and cancel auto-renew)
Manage my subscriptions (sign-up and cancel auto-renew)

Setup new subscriptions or manage existing ones.

Mikkel D. Bertelsen avatar
Written by Mikkel D. Bertelsen
Updated this week

The Players 1st platform offers a range of products, both paid and free, depending on the enterprise or union affiliated with your club. Prices for these products can vary greatly across enterprises or unions, with some subsidizing costs for individual clubs.

You have access to your personal product selection. In this article, we'll guide you on where to find it and how to subscribe to our products.

Note: Only users with our "owner" and "manager" role can upgrade or sign up for new products. Learn more about team member roles.


How do I get there?

  1. Navigate to the menu in your top-right corner

  2. Click on "Account" in the settings section

  3. Scroll down and click on the "subscriptions" button

  4. You are now at our subscription overview where you can view what products are available to you and manage your billing information.


The subscription page

The subscription overview consists of two sections:

  1. Subscriptions

  2. Billing details

The Subscriptions section contains all of the available subscriptions for your club and enables you to activate and cancel auto-renew on each product.

The Billing details section allows you to input your billing details. We use these details to comply with laws regarding payments and we use them to fill out invoices. The billing details section will in the future include other payment methods than invoicing.


Subscribe and cancel auto-renew

Subscribing

To subscribe to a product click the "Start Subscription" button on the product you want to create a subscription for. Some of the products will require you to input or verify your billing details so that we can comply with billing laws and bill you correctly.

Activating a product by subscribing to it will instantly give you access to the features associated with it and let you get started immediately.

A subscription auto-renews after the subscription period ends

Cancel auto-renew

To stop paying for a subscription and avoid the subscription auto-renewing, simply click the "Cancel auto-renew" button on the product and follow the flow.

When your current subscription period runs out, your subscription will end and you will not be billed for the product. You will still have access to the product until your current paid period runs out.

Note: Only users with our "owner" and "manager" role can upgrade or sign up for new products. Learn more about team member roles.

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