The Guest survey provides a way to collect continuous feedback on your visitors' experiences at your golf club and course all season long. In some instances, survey distribution can be automated using our integrations, which ensures a smooth data collection process.
Activate guest survey subscription
To activate the Guest survey, simply access your subscription overview. Follow these steps to navigate your subscription overview:
Open the menu in the top-right corner
Click on "Account & Subscriptions"
Scroll down on the page and click on the "Subscriptions" button.
You've now arrived at the subscriptions overview.
Select guest survey on the subscription overview page and follow the purchasing flow to activate it. As soon as you have purchased the product, the guest survey dashboard and settings for the survey will be available to you.
Collect data (integrations, manual collection, or shareable link)
1. Automated integration set up
For some of our customers, we can provide the service of automatically sending out surveys through integrations with tee sheet providers and national members databases.
Current Tee sheet integrations:
Golfbox
SGF-GIT (The Swedish Golf unions booking provider)
NexGolf
EzLinks
ChronoGolf
E-Golf4U
IBS
IntoGolf
ClubInOne
iGolf
Tee-On
CPS
ForeUp
PC Caddie
Quick18
Our current customer-facing UI is currently limited for the majority of our integrations, but they will in the future include more settings such as requesting an integration set up and pausing one.
If you're using Golfbox, SGF-GIT, or NexGolf you will be able to toggle on the activate months you want us to send out invitations to your golfers. You can find our guide on how to manage which months we should send out invitations for here:
Setting up a new integration
Europe
If it is the first time using an integration through our system or if you're changing to another provider, please contact, Jacob Buksted, as he will be able to assist you.
USA & Canada
You may contact our General Manager, Peter Smith, about changes to your current integration or if you're looking to get an integration setup for your club.
2. Manually sending out invitations
Our manual data collection method allows you to send out invitations to a list of recipients that you upload to our platform. A data collection contains a start date, end date, and reminder dates.
As it is a rather long process, we recommend that you read our guide on how to send out a manual data collection here:
3. Using a shareable link
This option allows you to distribute your survey and collect responses via a generic survey URL. When the link is opened in a browser, the browser creates a unique link for the respondent, allowing them to answer the survey. The link can be attached to existing email templates from your integration provider or member system.
You can find our guide on how to collect responses with a shareable link here: