New members is one of the three main KPI's in the member data.
How is it calculated?
New members is calculated based on unique members that are added to your membership data in the selected time period.
A formula for new members is simply
All members that are new in the club since the beginning of the selected time period AND are included in one or more of the categories listed under 'Member category' in 'Filters' to the right in the dashboard
Why are my new members not showing up?
If they are not labelled with one of the categories listed in the dashboard