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Evaluation Categories - What are they?

What is meant by NPS and what it measures

What is Net Promoter Score (NPS) and how is it calculated?

What is a good NPS?

Learn how we calculate the service area, touchpoint and filter scores

How are the service area and touchpoint scores calculated?

What is a good service area and touchpoint score?

Kimberly Quimson

Calculation methods

Find answers and get help from Intercom Support and Community Experts

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