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What is a good NPS?

How to interpret NPS results.

Kimberly Quimson avatar
Written by Kimberly Quimson
Updated over 2 years ago

It can be hard to give a general rule of thumb for what a good NPS is. One of the powerful features of our solution is that you can compare yourself to a national benchmark. The national benchmark is the average for your country and will allow you to see if you're doing better than the average club in your country or worse.
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There is however a general interpretation of what a good NPS is.

Read more about the Net Promoter Score in our blog post: The Net Promoter Score - The most popular way of measuring customer loyalty.

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