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Dashboards and Results
Dashboards and Results

Dashboard walkthroughs and articles about how we calculate results

Mikkel D. Bertelsen avatar
By Mikkel1 author11 articles
Case example: Reduce churns for the upcoming season
How to interpret your results

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Results (main view)
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Calculation methods


Evaluation Categories - What are they?
What is Net Promoter Score (NPS) and how is it calculated?
What is a good NPS?
How are the service area and touchpoint scores calculated?
What is a good service area and touchpoint score?
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