Dashboards and Results
Dashboard walkthroughs and articles about how we calculate results
By Mikkel1 author11 articles
Case example: Reduce churns for the upcoming season
How to interpret your resultsLearn how the different views can be used to interpret your results
Evaluation Categories - What are they?
What is Net Promoter Score (NPS) and how is it calculated?What is meant by NPS and what it measures
What is a good NPS?How to interpret NPS results.
How are the service area and touchpoint scores calculated?Learn how we calculate the service area, touchpoint and filter scores
What is a good service area and touchpoint score?