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Dashboards and Results
Dashboards and Results
Dashboard walkthroughs and articles about how we calculate results
By Kimberly
1 author
18 articles
Case example: Reduce churns for the upcoming season
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How to interpret your results
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Result related exports
5 articles
Other exports
1 article
Calculation methods
Evaluation Categories - What are they?
What is Net Promoter Score (NPS) and how is it calculated?
What is a good NPS?
How are the service area and touchpoint scores calculated?
What is a good service area and touchpoint score?
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