Getting started with surveys is straightforward. This article will walk you through the fundamental steps of activating, editing, and distributing your survey.

Let's dive in!

Note: To explore various survey types and their specific requirements, refer to the "Survey Types" section in the Survey chapter.

To activate a survey-product, simply access your subscription overview. Follow these steps to navigate your subscription overview:

Locate your selected survey on the product overview page and follow the purchasing flow to activate it. As soon as you have purchased the product, the survey dashboard and settings for the survey will be available to you.

When purchasing a survey, you acquire a pre-defined survey template that enables you to efficiently distribute a survey with all the essential questions. Importantly, this template enables benchmarking against a national standard. However, you also have the flexibility to customize questions and incorporate your own unique inquiries as needed.

To begin customizing your questionnaire, you’ll need to access our questionnaire editor page. Follow these steps to navigate your questionnaire editor:

For detailed guidance on what modification can be made to your questionnaire, we recommend visiting our article "How do I make changes to my questionnaire?".

When asking a respondent to participate in a survey, you'll typically send an email from our platform prompting them to complete the survey (except when utilizing a shareable link). While you can customize much of the email's content, certain elements remain locked to ensure compliance with data processing laws across different countries.

You can read the guide on how to make changes to your email invitation here:

http://help.players1st.sport/en/articles/3043007-how-do-i-modify-the-email-invitation-letter

Collecting responses for the first time marks a big milestone! In Players 1st, there are three distinct collection methods to select from, each with its own unique features tailored to your Club's preferences.

We’ve created an article that outlines the steps to take before sending out a survey and provide guidance on choosing the appropriate collection method. You can read our detailed guide on how to collect data here:
​https://help.players1st.sport/en/articles/3043016-how-do-i-collect-responses#h_c7eac853f1

As responses come in, your dashboards will update in real-time. To ensure you maximize the insights gained, we've created dedicated Dashboards and Results help desk chapter that cover topics like:

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