Survey Management
Learn how to manage your surveys and collect responses.
Customizing Your Surveys
Learn how to create, customize, and manage your own survey questions and service areas using the latest editor tools.
Creating Custom Questions and Custom Service Areas
How to Reorder Questions and Service Areas
Apply Conditional Logic to Custom Questions
Marking Questions as Required or Optional
Understanding Survey Editor Icons & Visual Cues
How do I make changes to my questionnaire?Learn how to change your questionnaire's structure and the types of questions.
How do I modify the email invitation letter?Learn how to modify your email invitation letter to match your tone-of-voice and individual needs.
Pre-survey communicationYou can use pre-survey communication to increase engagement and response rates.
Testing your survey
Multi-language surveys and invitation letters
Survey NotificationsGet notified instantly about new survey responses
Prize Draw and selecting a random winner
Guest SurveyA guide on how to get started with our guest survey
How do I collect responses?There are three ways for you to collect responses
Automated data collectionsAutomatically send out surveys through our integrations
Manual Data collectionOne way in which you can send out your survey invites is through email addresses or a CSV spreadsheet.
Shareable linkCollect responses with a generic survey link
QR CodesCollect responses from guests and members with QR codes
Importing respondents in a manual data collectionA guide on how to copy-paste or import respondents from a CSV file.
How to Close or Expire a Shareable Link Survey